Membership for iTraker Users
Membership
Keep your equipment calibrated, protected, trained,
and connected with Termatrac support.
Choose your iTCare membership
Simple membership options, with Silver priced by the number of devices you register.
Free
iTCare Basic
$0
Unlimited registered devices
- Product updates and notices
- Basic knowledge base and learning
- Device registration
- Calibration reminders
Silver
iTCare Silver
From $49/device/monthFrom US$34/device/month or $529.20 for 1 device paid annuallyor US$367.20 for 1 device paid annually- Annual calibration and certification
- Shipping included for annual calibration
- Extended warranty for eligible faults
- Priority technical support
- Full online training library
Calculate your membership price
Select a plan and enter how many iTraker devices you want to register.
Each additional device is charged at a lower rate; the position is worked out automatically.
Monthly
$230.30 AUD
per month
12-month minimum membership term
Annual upfront
$2,487.24 AUD
paid upfront for 12 months
Annual upfront applies an additional 10% discount
Price breakdown for 5 devices
| Device | Discount | Monthly | Annual upfront |
|---|---|---|---|
| 1st device | Standard | $49.00 AUD | $529.20 AUD |
| 2nd device | 5% discount | $46.55 AUD | $502.74 AUD |
| 3rd device | 5% discount | $46.55 AUD | $502.74 AUD |
| 4th device | 10% discount | $44.10 AUD | $476.28 AUD |
| 5th device | 10% discount | $44.10 AUD | $476.28 AUD |
Each device keeps its position-based rate; annual upfront adds a further 10% discount.
Register as many devices as you need.
Free access includes device registration, basic learning, product updates and calibration reminders.
Compare What’s Included
See the practical difference between Basic and Silver and choose the level of iTCare support that best suits your equipment, training and service needs.
| Feature | iTCare Basic (free) | iTCare Silver |
|---|---|---|
| Device registration | Included | Included |
| Standard manufacturer’s warranty (comes with the product) | Included | Included |
| Training pathway and exams (Certified Technician) | Included | Included |
| Training certificates | Included | Included |
| Calibration reminders | Included | Included |
| Product notices and newsletters | Included | Included |
| Calibration | Book through the portal; Termatrac quotes | One per device each membership year included, return shipping included |
| Technical support | Email or phone, business hours | Priority support tickets in the portal, with file uploads |
| Repairs | Contact Termatrac | Repair cases in the portal, priority handling |
| Loan device during calibration or repair | — | Included (Australia only as of now, where available) |
| Weekly training video library | — | Included, with progress tracked per trainee |
| Webinars | Limited | Included |
| One-to-one call with Termatrac (30 minutes) | — | Included, once per account |
| Digital membership certificate | — | Included |
| Billing, invoices and receipts | — | Included |
| Member Discounts | — | Included |
| Early Access to New Products & Features of iTraker | — | Included |
| AI & Cloud Services on TT Portal | — | Upon release |
| Future Member Benefits | — | Included |
Choose the Support That Fits Your iTraker
Start with essential iTCare access or step up to Silver for a more complete level of equipment care, training and priority support.